Original price was: $19.99.$9.99Current price is: $9.99.
This is an ebook titled "Member Retention Mastery: Keeping Your Gym Full" by Jim Thomas, a gym consultant with over 25 years of experience. The book argues that member retention is crucial for a successful gym, as it leads to lower marketing costs and higher profitability. It outlines a comprehensive framework for improving member retention, broken down into chapters that explore different aspects of the customer experience, from onboarding and building community to implementing technology and personalized services. The book aims to empower gym owners with actionable strategies to create a loyal customer base and transform their gyms into thriving communities.